Qualification Description

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

Entry Requirements

Nil

Packaging Rules

Total number of units = 12

5 core units  plus

7 elective units,  of which:

  • 2 elective units must be selected from Group A
  • for the remaining 5 elective units:
  • up to 5 units may be selected from Groups A – I
  • if not listed, up to 2 units may be selected from a Certificate IV, Diploma or Advanced Diploma from this or any other currently endorsed Training Package qualification or accredited course.

Core units

BSBCRT511 Develop critical thinking in others

BSBFIN501 Manage budgets and financial plans

BSBOPS501 Manage business resources

BSBSUS511 Develop workplace policies and procedures for sustainability

BSBXCM501 Lead communication in the workplace

Electives

BSBFIN601 Manage organisational finances

BSBHRM525 Manage recruitment and onboarding

BSBOPS502 Manage business operational plans

BSBLDR521 Lead the development of diverse workforces

BSBLDR522 Manage people performance

BSBLDR523 Lead and manage effective workplace relationships

BSBSTR601 Manage innovation and continuous improvement