This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.Entry Requirements
There are no entry requirements for this qualification.
20 units must be completed:
- 12 core units
- 8 elective units
|Unit code||Unit name|
|CHCCCS004||Assess co-existing needs|
|CHCCCS007||Develop and implement service programs|
|CHCCCS019||Recognise and respond to crisis situations|
|CHCCSM013||Facilitate and review case management|
|CHCDEV005||Analyse impacts of sociological factors on people in community work and services|
|CHCDFV001||Recognise and respond appropriately to domestic and family violence|
|CHCDIV001||Work with diverse people|
|CHCDIV002||Promote Aboriginal and/or Torres Strait Islander cultural safety|
|CHCLEG003||Manage legal and ethical compliance|
|CHCMGT005||Facilitate workplace debriefing and support processes|
|CHCPRP003||Reflect on and improve own professional practice|
|HLTWHS003||Maintain work health and safety|
|CHCCSM010||Implement case management practice|
|CHCCSM012||Coordinate complex case requirements|
|CHCCSM014||Provide case management supervision|
|CHCCSM015||Undertake case management in a child protection framework|
|CHCSOH013||Work with people experiencing or at risk of homelessness|
|CHCSOH014||Manage and maintain tenancy agreements and services|
|CHCSOH020||Develop quality systems in line with registration standards|
|CHCPRT027||Work collaboratively to maintain an environment safe for children and young people|