Diploma of Community Services (CHC52021)

Qualification Description

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

20 units must be completed:

  • 12 core units
  • 8 elective units
Unit code Unit name
Core Units
CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
Electives Units
CHCCSM010 Implement case management practice
CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
CHCCSM015 Undertake case management in a child protection framework
CHCSOH013 Work with people experiencing or at risk of homelessness
CHCSOH014 Manage and maintain tenancy agreements and services
CHCSOH020 Develop quality systems in line with registration standards
CHCPRT027 Work collaboratively to maintain an environment safe for children and young people

Certificate IV in Kitchen Management (SIT40521)

QUALIFICATIONS DESCRIPTION

This qualification reflects the role of chefs and cooks who have a supervisory or team leading role in the kitchen. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.This qualification provides a pathway to work in organisations such as restaurants, hotels, clubs, pubs, cafes and coffee shops, or to run a small business in these sectors. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

POSSIBLE JOB TITLES INCLUDE

The Certificate IV in Kitchen Management provides a pathway to work in various kitchen settings, such as restaurants, hotels, clubs, pubs, cafes, cafeterias and coffee shops

POSSIBLE JOB TITLE INCLUDE:

  • Chef
  • Chef de Parti

COURSE ENTRY REQUIREMENTS:

For International Student

  • Must be 18 years of age or over
  • Completed Year 12 (HSC or equivalent)
  • Minimum of 5.5 IELTS score or equivalent (International students only)

UNITS OF COMPETENCY

CORE UNITS

SITHCCC023*                 Use food preparation equipment
SITHCCC027*                 Prepare dishes using basic methods of cookery
SITHCCC028*                 Prepare appetisers and salads
SITHCCC029*                 Prepare stocks, sauces and soups
SITHCCC030*                 Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC031*                 Prepare vegetarian and vegan dishes
SITHCCC035*                 Prepare poultry dishes
SITHCCC036*                 Prepare meat dishes
SITHCCC037*                 Prepare seafood dishes
SITHCCC041*                 Produce cakes, pastries and breads
SITHCCC042*                 Prepare food to meet special dietary requirements
SITHCCC043*                 Work effectively as a cook
SITHKOP010                   Plan and cost recipes
SITHKOP012*                 Develop recipes for special dietary requirements
SITHKOP013*                 Plan cooking operations
SITHKOP015*                 Design and cost menus
SITHPAT016*                 Produce desserts
SITXCOM010                 Manage conflict
SITXFIN009                   Manage finances within a budget
SITXFSA005                  Use hygienic practices for food safety
SITXFSA006                  Participate in safe food handling practices
SITXFSA008*                Develop and implement a food safety program
SITXHRM008                Roster staff
SITXHRM009                Lead and manage people
SITXINV006*                Receive, store and maintain stock
SITXMGT004                Monitor work operations
SITXWHS007                Implement and monitor work health and safety practices

Elective Units
SITXFSA007*               Transport and store food
SITHCCC032*              Produce cook-chill and cook-freeze foods
SITHKOP014                Plan catering for events or functions
SITXCCS014                Provide service to customers
SITXCCS015                Enhance customer service experiences
SITXHRM010               Recruit, select and induct staff

Note: Units marked with an *asterisk have one or more prerequisites. Refer to individual units for details

COURSE DURATION:             70 weeks including breaks

DELIVERY MODE:  (full time) Face to Face (20 Hours a week)  / Workshops

ASSESSMENT METHODS: Written assessment, Portfolio of evidence, Practical observation Project work

EDUCATIONAL PATHWAYS:

After successful completion of this qualification, students are guaranteed entry into Diploma of Hospitality Management with CEETA College.

RECOGNITION OF PRIER LEARNING (RPL) AND CREDITS TRANSFER

Students who hold a relevant certificate or who can provide evidence of hospitality experience, will need to submit verified Certificate/Statement of Attainment (issued by an RTO) for recognition purposes or work related verified evidence. Students with either a Certificate or Statement of Attainment for Certificate II, III and IV and/or individual units may be exempted from some core or elective units.

The assessment only or RPL pathway is likely to be most appropriate in the following scenarios:

  • Students enrolling in qualifications who want recognition for prior learning
  • Existing workers
  • Individuals with overseas qualifications
  • Recent migrants with established work histories
  • People returning to the workplace
  • People with disabilities or injuries requiring a change in career

Graduate Diploma of Management – Learning (BSB80120)

Qualification Description

This qualification reflects the role of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. Individuals in these roles generate and evaluate complex ideas. They also initiate, design and execute major learning and development functions within an organisation. Typically, they would have full responsibility and accountability for the personal output and work of others.

This qualification may apply to leaders and managers in an organisation where learning is used to build organisational capability. The job roles that relate to this qualification may also include RTO Manager and RTO Director.

Entry Requirements

Nil

Packaging Rules

Total number of units = 8

3 core units  plus

5 elective units,  of which:

  • 3 elective units must be selected from the elective units listed below
  • for the remaining 2 elective units:
  • up to 2 units may be selected from the elective units listed below
  • if not listed, up to 2 units may be selected from an Advanced Diploma, Graduate Certificate or Graduate Diploma from this or any other currently endorsed Training Package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core units

BSBHRM613 Contribute to the development of learning and development strategies

BSBLDR811 Lead strategic transformation

TAELED803 Implement improved learning practice

Elective units

BSBCRT611 Apply critical thinking for complex problem solving

BSBFIN801 Lead financial strategy development

BSBLDR812 Develop and cultivate collaborative partnerships and relationships

BSBOPS601 Develop and implement business plans

TAELED804 Review enterprise e-learning systems and solutions implementation

Diploma of Business (BSB50120)

Qualification Description

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

Entry Requirements

Nil

Packaging Rules

Total number of units = 12

5 core units  plus

7 elective units,  of which:

  • 2 elective units must be selected from Group A
  • for the remaining 5 elective units:
  • up to 5 units may be selected from Groups A – I
  • if not listed, up to 2 units may be selected from a Certificate IV, Diploma or Advanced Diploma from this or any other currently endorsed Training Package qualification or accredited course.

Core units

BSBCRT511 Develop critical thinking in others

BSBFIN501 Manage budgets and financial plans

BSBOPS501 Manage business resources

BSBSUS511 Develop workplace policies and procedures for sustainability

BSBXCM501 Lead communication in the workplace

Electives

BSBFIN601 Manage organisational finances

BSBHRM525 Manage recruitment and onboarding

BSBOPS502 Manage business operational plans

BSBLDR521 Lead the development of diverse workforces

BSBLDR522 Manage people performance

BSBLDR523 Lead and manage effective workplace relationships

BSBSTR601 Manage innovation and continuous improvement

Diploma of Leadership and Management (BSB50420)

Qualification Description

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Entry Requirements

Nil

Packaging Rules

Total number of units = 12

6 core units  plus

6 elective units

Core Units

BSBCMM511 Communicate with influence

BSBCRT511 Develop critical thinking in others

BSBLDR523 Lead and manage effective workplace relationships

BSBOPS502 Manage business operational plans

BSBPEF502 Develop and use emotional intelligence

BSBTWK502 Manage team effectiveness

Elective Units

BSBCMM412 Lead difficult conversations

BSBFIN501 Manage budgets and financial plans

BSBHRM522 Manage employee and industrial relations

BSBLDR521 Lead the development of diverse workforces

BSBSTR501 Establish innovative work environments

BSBTWK501 Lead diversity and inclusion

BSBXCM501 Lead communication in the workplace

Certificate III in Early Childhood Education and Care (CHC30121)

This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. They support children’s wellbeing, and development in the context of an approved learning framework. Educators use a range of well-developed skills and knowledge using discretion and judgment when carrying out their work in the context of established policies and procedures. They may work independently or under the guidance of others, though in some contexts that guidance may not be on-site.

Early childhood educators work in long day care centres, family day care, pre-schools or kindergartens.

To achieve this qualification, the individual must have completed a total of least 160 hours of work in a regulated children’s education and care service in Australia as detailed in the Assessment Requirements of units of competency. The total number of hours may be applied collectively across all units of competency that include the requirement for workplace hours.

POSSIBLE JOB TITLES INCLUDE

Job roles and titles may vary across the industry however possible job titles relevant to this qualification include:

  • Day Care Supervisor
  • Child Care worker
  • Educator

COURSE ENTRY REQUIREMENTS:

Nil

COURSE DURATION

The guideline for duration is 6 months – 2 years depending on your chosen study option. Credit transfer and RPL options may also reduce the overall time taken to complete the course.

DELIVERY MODE

  • Mixed
  • Face to face
  • Online

PLACEMENTS

Students are required to undertake 120 hours or 6 weeks of student work placement during the course.

PRIOR AND EXISTING SKILLS

It is important that you inform and advise College of English Education and Training Australia prior to enrolment about any existing skills and prior knowledge and education. This ensures the College can provide the appropriate structure and student support throughout the course.

Pathways to Further Study

On completion of this qualification, you can gain credit (between 11-13 units) into the CHC50113 Diploma of Early Childhood Education and Care to continue your education career. This will shorten the duration of your Diploma course and also reduce the fees.

Fees

please contact the college administration for more information

Packaging Rules

Total number of units = 17

15 core units

2 elective units

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core Units

CHCECE030

Support inclusion and diversity

CHCECE031

Support children’s health, safety and wellbeing

CHCECE032

Nurture babies and toddlers

CHCECE033

Develop positive and respectful relationships with children

CHCECE034

Use an approved learning framework to guide practice

CHCECE035

Support the holistic learning and development of children

CHCECE036

Provide experiences to support children’s play and learning

CHCECE037

Support children to connect with the natural environment

CHCECE038

Observe children to inform practice

CHCECE054

Encourage understanding of Aboriginal and/or Torres Strait Islander peoples’ cultures

CHCECE055

Meet legal and ethical obligations in children’s education and care

CHCECE056

Work effectively in children’s education and care

CHCPRT001

Identify and respond to children and young people at risk

HLTAID012

Provide First Aid in an education and care setting

HLTWHS001

Participate in workplace health and safety

 

Elective Units

 

BSBSUS411

 

Implement and monitor environmentally sustainable work practices

CHCDIV001 Work with diverse people

Certificate IV in Ageing Support (CHC43015)

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualized service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

CAREER OUTCOMES

Nurse’s Aide, Personal Care Giver, Residential Care Officer, Care Team Leader.

ENTRY REQUIREMENTS

There are no entry requirements for this course however, there are mandatory clinical placement requirements which need to be met.

UNITS of COMPETENCY

Code Unit Core/Elective
CHCADV001 Facilitate the interests and rights of clients Core
CHCAGE001 Facilitate the empowerment of older people Core
CHCAGE003 Coordinate services for older people Core
CHCAGE004 Implement interventions with older people at risk Core
CHCAGE005 Provide support to people living with dementia Core
CHCCCS006 Facilitate individual service planning and delivery Core
CHCCCS011 Meet personal support needs Core
CHCCCS023 Support independence and wellbeing       Core
CHCCCS025 Support relationships with carers and families       Core
CHCDIV001 Work with diverse people       Core
CHCLEG003 Manage legal and ethical compliance        Core
CHCPAL001 Deliver care services using a palliative approach Core
CHCPRP001 Develop and maintain networks and collaborative partnerships Core
HLTAAP001 Recognise healthy body systems Core
HLTWHS002 Follow safe work practices for direct client care Core
CHCDIS007 Facilitate the empowerment of people with disability Elective
CHCAID011 Coordinate client directed services
CHCMGT006 Follow basic food safety practices Elective

Certificate III in Individual Support (CHC33015)

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

CAREER OUTCOMES

Nurse’s Aide, Aged Care Assistant, Personal Care Giver, Respite Care Worker.

ENTRY REQUIREMENTS

There are no entry requirements for this course however, there are mandatory clinical placement requirements which need to be met.

UNITS OF COMPETENCY

Students complete a total of 13 units include 7 core and 6 electives. Electives have been packaged to provide a qualification with a specialisation for aged care, disability or home and community care.

CORE UNITS
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care

ELECTIVE UNITS
HLTINF001 Comply with infection prevention and control policies and procedures
CHCAGE005 Provide support to people living with dementia
CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
CHCDIS002 Follow established person-centred behaviour supports
CHCDIS003 Support community participation and social inclusion
CHCDIS007 Facilitate the empowerment of people with disability

Diploma in Early Childhood Education and Care (CHC50121)

QUALIFICATIONS DESCRIPTION

This qualification reflects the role of educators in early childhood education and care who work in regulated children’s education and care services in Australia. Educators at this level are responsible for designing and implementing curriculum that meets the requirements of an approved learning framework and for maintaining compliance in other areas of service operations. They use specialised knowledge and analyse and apply theoretical concepts to diverse work situations. They may have responsibility for supervision of volunteers or other educators.

Early childhood educators work in long day care centres, family day care, pre-schools or kindergartens.

To achieve this qualification, the individual must have completed a total of least 280 hours of work in a regulated children’s education and care service in Australia as detailed in the Assessment Requirements of units of competency. The total number of hours may be applied collectively across all units of competency that include the requirement for workplace hours.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Under the Education and Care Services National Law (2011) the Australian Children’s Education and Care Quality Authority (ACECQA) publishes lists of approved early childhood education and care qualifications and information regarding regulatory requirements here: www.acecqa.gov.au.

  • Family Day Care Manager
  • Day Care Supervisor
  • Child Care Manager
  • Team leader
  • Preschool Manager
  • Educator

COURSE ENTRY REQUIREMENTS:

Entry to this qualification is open to individuals who:

  • hold a CHC30121 Certificate III in Early Childhood Education and Care or
  • CHC30113 Certificate III in Early Childhood Education and Care.

International Students

Must be 18 years of age or over, Completed Year 12 (HSC or equivalent)

Minimum of 5.5 IELTS score or equivalent (International students only)

COURSE DURATION

The Diploma of Early Childhood Education and Care is offered over 12 months full time study or 2 years part time.

DELIVERY MODE

  • Mixed
  • Face to face
  • Online

PLACEMENTS

Students are required to undertake 280 hours or 12 weeks of student work placement during the course.

PRIOR AND EXISTING SKILLS

It is important that you inform and advise College of English Education and Training Australia prior to enrolment about any existing skills and prior knowledge and education. This ensures the College can provide the appropriate structure and student support throughout the course.

 

Packaging Rules

Total number of units = 15

  • 12 core units
  • 3 elective units, consisting of:

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core units

BSBTWK502 Manage team effectiveness
CHCECE041 Maintain a safe and healthy environment for children
CHCECE042 Foster holistic early childhood learning, development and wellbeing
CHCECE043 Nurture creativity in children
CHCECE044 Facilitate compliance in a children’s education and care service
CHCECE045 Foster positive and respectful interactions and behaviour in children
CHCECE046 Implement strategies for the inclusion of all children
CHCECE047 Analyse information to inform children’s learning
CHCECE048 Plan and implement children’s education and care curriculum
CHCECE049 Embed environmental responsibility in service operations
CHCECE050 Work in partnership with children’s families
CHCPRP003 Reflect on and improve own professional practice

Elective units

BSBHRM413 Support the learning and development of teams and individuals
CHCMGT003 Lead the work team
BSBOPS502 Manage business operational plans

Diploma of Hospitality Management (SIT50422)

QUALIFICATIONS DESCRIPTION

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

.POSSIBLE JOB TITLES INCLUDE

  • Banquet or function manager
  • Unit manager (catering operations)
  • Executive housekeeper
  • Chef patissier
  • Kitchen manager
  • Gaming manager
  • Hotel manager
  • Sous chef
  • Restaurant manager
  • Chef de cuisine
  • Front office manager

COURSE ENTRY REQUIREMENTS:

For International Students

  • Must be 18 years of age or over
  • Completed Year 12 (HSC or equivalent)
  • Minimum of 5.5 IELTS score or equivalent (International students only)

Packaging Rules

28 units must be completed:

  • 11 core units
  • 17 elective units, consisting of

UNITS OF COMPETENCY

CORE UNITS

SITXCCS015        Enhance customer service experiences

SITXCCS016         Develop and manage quality customer service practices

SITXCOM010      Manage conflict

SITXFIN009         Manage finances within a budget

SITXFIN010         Prepare and monitor budgets

SITXGLC002        Identify and manage legal risks and comply with law

SITXHRM008      Roster staff

SITXHRM009      Lead and manage people

SITXMGT004      Monitor work operations

SITXMGT005      Establish and conduct business relationships

SITXWHS007       Implement and monitor work health and safety practice

Elective Units

CPPCLO3101        Clean carpeted floors

CPPCLO3108         Clean window coverings

CPPCLO3111         Clean rooms, furniture and fittings

CPPCLO3112         Clean walls, ceilings and fittings

SITHACS009         Clean premises and equipment

SITHACS010         Provide housekeeping services to guests

SITHACS011          Prepare rooms for guests

SITHACS012          Launder linen and guest clothes

SITHACS016          Provide accommodation reception services

SITXCCS017           Use a computerised booking system

SITXCCS019            Prepare quotations

SITHIND005            Use hygienic practices for hospitality service

SITHIND008            Work effectively in hospitality service

BSBINS401             Analyse and present research information

BSBTWK503            Manage meetings

BSBTWK501            Lead diversity and inclusion

BSBFIN401               Report on financial activity

 

EDUCATIONAL PATHWAYS:

After successful completion of this qualification, students graduates may choose to progress to Advanced Diploma of Hospitality Management or apply for entry into university.

RECOGNITION OF PRIER LEARNING (RPL) AND CREDITS TRANSFER

Students who hold a relevant certificate or who can provide evidence of hospitality experience, will need to submit verified Certificate/Statement of Attainment (issued by an RTO) for recognition purposes or work related verified evidence. Students with either a Certificate or Statement of Attainment for Certificate II, III and IV and/or individual units may be exempted from some core or elective units.

The assessment only or RPL pathway is likely to be most appropriate in the following scenarios:

  • Students enrolling in qualifications who want recognition for prior learning
  • Existing workers
  • Individuals with overseas qualifications
  • Recent migrants with established work histories
  • People returning to the workplace
  • People with disabilities or injuries requiring a change in career